> For the complete documentation index, see [llms.txt](https://origincreations.gitbook.io/terms-of-services-commissions/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://origincreations.gitbook.io/terms-of-services-commissions/misc/credits.md).

# Service Credit

**Service Credits** are designed to enhance the satisfaction and loyalty of our valued customers. They serve as a means of compensation for delays in the delivery of final commissions, providing a fair and flexible solution to account for lost time.

***

## <i class="fa-key">:key:</i> How to use Service Credits

This credit system may be applied in the following ways:

1. **Product Purchases**: Apply credits toward the purchase of any product available on our **BuiltByBit** store.
2. **Commission Discounts**: Receive up to **20%** off the total cost of a commission.
   1. **Credits** may only be applied as partial payments and cannot be used to cover the full cost of a commission.

***

## <i class="fa-chart-simple">:chart-simple:</i> Usage Guidelines and Conditions

To ensure **transparency** and security for both customers and **Origin Creations**, the use of **Service Credits** is subject to the following conditions:

1. If you intend to apply **Service Credits** toward a commission discount, you must notify us before a project deadline is established.
   1. Redeeming **Service Credits** may introduce a processing delay of up to five (5) business days. For example, once credits are applied, the commission may officially begin several days after the agreement is finalized.
2. **Service Credits** are valid for thirty (**30**) days from the date of issuance. Any unused credits will **expire** after this period and will be **removed** from the account balance.
3. Commissions partially paid using **Service Credits** may have extended completion timelines compared to standard commissions.
4. **Origin Creations** reserves the right to restrict or decline the use of **Service Credits** at any time due to operational capacity or other applicable factors.

{% hint style="info" %} <i class="fa-lightbulb">:lightbulb:</i> **Service Credits** are our way of ensuring fairness and maintaining strong relationships with our **Customers**, while balancing the demands of our workflow. Should you have any questions or wish to redeem a coupon, feel free to contact us through our **Discord Server**.
{% endhint %}

> **Last modification:** 12/30/2025\
> © Copyright 2025, Origin Creations. All rights reserved.


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